Please visit our Shipping Information page for more information.
Cancelling Orders, Payment & Pricing
Cancelling your Order
Cancellation by us
We reserve the right to cancel the contract between us if we have insufficient stock to deliver the goods you have ordered; if we do not deliver to your area; or if one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Payment and Pricing
All prices are displayed in Euros and include VAT (if chargeable) at the applicable rate. Delivery charges if applicable are not included. If you are purchasing with a non-euro credit card the exchange rate shown on your statement is set by your card provider and not by Carahealth. Carahealth reserves the right to change prices without prior notice and to withdraw from sale any products advertised online at any stage without prior notification.
Credit Card and online payment Security
Transactions are processed by 'Stripe' for card and smart payments, Click Stripe for more information. For details on Paypal transfers, Click PayPal for more information. All transactions are highly encrypted and your card details are never passed on to Carahealth or any other party. For all direct bank deposits, these are subject to the conditions set by the banks.
You are responsible for ensuring that your login, password and all other details in relation to your account are correct and remain confidential at all times.